To report any calamity you can reach us during office hours (Monday to Friday from 8:30 am to 5:00 pm) by sending an e-mail to Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken..
Please send us the following information:
Make sure you send all the information, otherwise we are not able to process the report.
Our technicians work from Monday to Friday from 7:00 am to 4:00 pm. Please keep this in mind for when we need to come by for reparation.
For emergency reports outside the above called office hours you can send an e-mail to Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken. (we do not check this inbox during office hours).Emergency reports are calamities that absolutely can't wait until the next day of until after the weekend. For example a heavy leaking water pipe, a gas leak, etc. With this we also would like to receive the above mentioned information, otherwise we will not be able to process the report. It may take a bit more time to process reports outside office hours, we ask for your understanding.
Reports due phone, WhatsApp or other communication tools will not be processed.